Comments on: Comcast Woes update http://saulrosenbaum.com/blog/2008/04/18/comcast-woes-update/ ((words + pictures) / attitude) * caffiene Sat, 31 Mar 2012 19:16:36 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: saul http://saulrosenbaum.com/blog/2008/04/18/comcast-woes-update/comment-page-1/#comment-430 saul Sat, 19 Apr 2008 12:10:52 +0000 http://saulrosenbaum.com/blog/?p=283#comment-430 Angie; I feel your pain, I can't get you your 5 days, but I will buy you umbrella drinks the next time we're near a Tiki Bar (I suppose national mechanics has tiny paper umbrella's) Angie;
I feel your pain, I can’t get you your 5 days, but I will buy you umbrella drinks the next time we’re near a Tiki Bar (I suppose national mechanics has tiny paper umbrella’s)

]]> By: Angie http://saulrosenbaum.com/blog/2008/04/18/comcast-woes-update/comment-page-1/#comment-429 Angie Sat, 19 Apr 2008 12:03:20 +0000 http://saulrosenbaum.com/blog/?p=283#comment-429 Just yesterday my boss told me about his Verizon Fios problems: Apparently Verizon was charging him for two extra ghost boxes that he never received/needed. For a whole year. He kept on calling and calling every month, spending 1 hr getting his bill "fixed" only to get charged extra again. He posted a complaint on a message board, and they "fixed" it...now they're only charging him for 1 extra ghost box... Moral of the story: no matter where we are and go, they're all horrible. On another hand 12 hrs is better than a whole week. Comcast still owes me 5 days of vacation (yup 5 days of waiting for them!) that's a whole week in the Caribbean...each time, until that last daring tech that fixed it all, all I got was: "Can't fix the problem -even though it had been explained fully via the phone-. Sign this, I will call my supervisor, and here is the number for you to schedule another app" Glad the problem is solved!! :-) Just yesterday my boss told me about his Verizon Fios problems:
Apparently Verizon was charging him for two extra ghost boxes that he never received/needed. For a whole year. He kept on calling and calling every month, spending 1 hr getting his bill “fixed” only to get charged extra again.

He posted a complaint on a message board, and they “fixed” it…now they’re only charging him for 1 extra ghost box…

Moral of the story: no matter where we are and go, they’re all horrible.

On another hand 12 hrs is better than a whole week. Comcast still owes me 5 days of vacation (yup 5 days of waiting for them!) that’s a whole week in the Caribbean…each time, until that last daring tech that fixed it all, all I got was:

“Can’t fix the problem -even though it had been explained fully via the phone-. Sign this, I will call my supervisor, and here is the number for you to schedule another app”

Glad the problem is solved!! :-)

]]> By: saul http://saulrosenbaum.com/blog/2008/04/18/comcast-woes-update/comment-page-1/#comment-428 saul Fri, 18 Apr 2008 16:59:15 +0000 http://saulrosenbaum.com/blog/?p=283#comment-428 Even though I am happy - I still want the shirt, so expect them to get done VERY soon. Even though I am happy - I still want the shirt, so expect them to get done VERY soon.

]]> By: Dan Grebb http://saulrosenbaum.com/blog/2008/04/18/comcast-woes-update/comment-page-1/#comment-427 Dan Grebb Fri, 18 Apr 2008 16:42:09 +0000 http://saulrosenbaum.com/blog/?p=283#comment-427 Awesome post. This was much fun to watch unfold - please save me an XL shirt. Awesome post. This was much fun to watch unfold - please save me an XL shirt.

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